To ensure mobility in movement, buying a car is only half the battle. The purchased vehicle must be serviced and repaired. Many auto brands that open a network of salons in our country allow misfire here: owners do not like the level of service at dealerships.
Experts of the analytical agency "Autostat" have formed a rating of satisfaction of car owners with service on the service. Best of all, the owners of Mazda and Toyota cars respond with quality of service, the results of which are 81,2 balls from 100 max.
The calculation of this indicator is based on 10 different criteria, thanks to which Japanese brands are ahead of their competitors. The third in the list is the French brand Renault (79,9 points), to which the Japanese Suzuki approached (79,4 points). The first five of the rating was closed by the Japanese Subaru (78,9 points).
In total, car brands from Japan occupy 7 positions in the TOP-10 of this rating. In addition to the above in the top ten Honda (76,4), Mitsubishi (77,4), and Nissan (76,2). The remaining 2 lines were taken by Volkswagen and Hyundai (78,3 points).
It is noteworthy that many owners are satisfied with their car, so the average satisfaction index for maintenance on the service for all brands chosen for research (31 pcs.) Was 74,7 points.
In the survey, more than 3 thousand car owners 2012-2017 took part. release of the most popular brands on the basis of sales in the Russian market.
We remind our customers that everything cars of the transport park, which they rent with the driver, are serviced in time at the company's dealerships. We are fully confident in the professionalism of their employees and the high quality of the work done to maintain and repair vehicles.